Shiningregen

Terms of Use

Last Updated: January 2025

1. Introduction and Acceptance of Terms

Welcome to Shiningregen. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Shiningregen ("we," "us," or "our") governing your access to and use of our website at shiningregen.world (the "Website") and all related services, content, and products we provide (collectively, the "Services").

By accessing, browsing, or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Website or Services.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

2. Company Information

This Website is owned and operated by:

Shiningregen
Lazarettgasse 14
1090 Vienna, Austria
Phone: +43 1 40400 0
Email: reply@shiningregen.world

All inquiries, notices, and communications regarding these Terms should be directed to the contact information provided above.

3. Eligibility and User Accounts

3.1 Age Requirements

You must be at least 18 years of age to use our Website and Services or make purchases. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts. If you are under 18, you may only use our Website with the involvement and consent of a parent or legal guardian.

3.2 Account Registration

Certain features of our Services may require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your password
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information, or that violate these Terms.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Products and Services

4.1 Product Information

We strive to provide accurate descriptions, images, and information about our products. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may not exactly represent the actual product.

4.2 Dietary Supplements Disclaimer

Our products are dietary supplements and are not medicines. They are sold without a prescription and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. These products are designed to support general wellness and should be used as part of a balanced diet and healthy lifestyle.

All results from using our products are strictly individual and depend on various factors including body characteristics, lifestyle, diet, exercise, and other personal circumstances. We make no guarantees or promises regarding specific results or outcomes from using our products.

4.3 Medical Disclaimer

The information provided on our Website is for informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before starting any new dietary supplement, especially if you:

  • Have any pre-existing medical conditions
  • Are taking prescription medications
  • Are pregnant or nursing
  • Are under 18 years of age
  • Have allergies or sensitivities to any ingredients

We are not responsible for any adverse reactions, side effects, or health consequences resulting from the use of our products. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.

4.4 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event a product is unavailable after you place an order, we will notify you and offer a refund or alternative product.

5. Orders and Purchases

5.1 Order Process

When you place an order through our Website, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. We will send a separate notification when your order is accepted and processed for shipment.

5.3 Pricing and Payment

All prices are displayed in Euros (€) and include applicable value-added tax (VAT) unless otherwise stated. We reserve the right to change prices at any time without notice. However, price changes will not affect orders that have already been confirmed.

Payment must be made in full at the time of ordering using one of our accepted payment methods. We use secure third-party payment processors to handle transactions. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.

5.4 Pricing Errors

Despite our best efforts, pricing errors may occur. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm the order at the correct price or cancel the order for a full refund.

5.5 Order Cancellation

You may cancel your order within 24 hours of placement by contacting us at reply@shiningregen.world. Once an order has been processed and shipped, it cannot be cancelled but may be eligible for return according to our Return Policy.

6. Shipping and Delivery

6.1 Shipping Policy

We ship to addresses within Austria and select European countries. Shipping costs and estimated delivery times are provided during the checkout process and vary based on destination and shipping method selected.

6.2 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. We are not liable for delays caused by courier services, customs processing, weather conditions, or other circumstances beyond our control.

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.

6.4 Incorrect Address

You are responsible for providing accurate and complete shipping information. We are not liable for orders delivered to incorrect addresses provided by you or for delays resulting from incorrect or incomplete address information.

7. Returns and Refunds

Our return and refund policy is detailed in our Return Policy. By making a purchase, you agree to the terms outlined in that policy. Please review the Return Policy carefully before placing an order.

8. Intellectual Property Rights

8.1 Ownership

All content on our Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of Shiningregen or its content suppliers and is protected by Austrian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Trademarks

The Shiningregen name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Shiningregen or its affiliates. You may not use these marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

8.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content for personal, non-commercial purposes only. This license does not include any right to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
  • Use any data mining, robots, scraping, or similar data gathering or extraction methods
  • Download any Content except as expressly permitted on the Website
  • Use the Website or Content for any commercial purpose without our written consent

8.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on our Website infringes your copyright, please contact us at reply@shiningregen.world with detailed information about the alleged infringement.

9. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws, regulations, or these Terms
  • Infringing upon the intellectual property rights of others
  • Transmitting any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
  • Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity
  • Interfering with or disrupting the Website or servers or networks connected to the Website
  • Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks
  • Using any automated system, including robots, spiders, or scrapers, to access the Website
  • Transmitting any viruses, malware, or other malicious code
  • Collecting or harvesting any personally identifiable information from the Website
  • Using the Website for any fraudulent or unlawful purpose
  • Reverse engineering, decompiling, or disassembling any software or technology on the Website
  • Circumventing any security features or access controls

We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

10. User-Generated Content

10.1 Submissions

Our Website may allow you to submit reviews, comments, feedback, or other content ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

10.2 Content Standards

You represent and warrant that your User Content:

  • Is accurate and not misleading
  • Does not violate any third-party rights, including intellectual property rights
  • Does not contain defamatory, obscene, or offensive material
  • Does not contain viruses or malicious code
  • Complies with all applicable laws and regulations

10.3 Monitoring and Removal

We reserve the right, but have no obligation, to monitor, edit, or remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We are not responsible for User Content posted by users.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party websites or services.

We recommend reviewing the terms and privacy policies of any third-party websites you visit. The inclusion of any link does not imply our endorsement of the linked site or service.

12. Disclaimers and Limitations of Liability

12.1 Website Disclaimer

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

  • The Website will function uninterrupted, securely, or be available at any particular time or location
  • Any errors or defects will be corrected
  • The Website is free of viruses or other harmful components
  • The results of using the Website will meet your requirements

12.2 Product Disclaimer

We make no representations or warranties regarding the effectiveness, safety, or suitability of our products for any particular purpose. Individual results may vary, and we do not guarantee any specific outcomes from using our products.

12.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHININGREGEN, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Website or Services
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Use of or reliance on any products purchased through the Website

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED EUROS (€100), WHICHEVER IS GREATER.

12.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Shiningregen, its affiliates, and their respective directors, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Website or Services
  • Your violation of any rights of another party
  • Your User Content
  • Your use of our products

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms and any disputes arising out of or related to these Terms or the Website shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.

14.2 Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the courts located in Vienna, Austria. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

14.3 Dispute Resolution

Before filing any legal action, you agree to first contact us at reply@shiningregen.world to attempt to resolve the dispute informally. We are committed to working with you to reach a fair resolution.

14.4 European Union Online Dispute Resolution

In accordance with EU regulations, consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr to resolve disputes.

15. Termination

15.1 Termination by Us

We may terminate or suspend your access to the Website and Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

15.2 Termination by You

You may terminate your account at any time by contacting us at reply@shiningregen.world. Termination of your account does not relieve you of any obligations incurred prior to termination.

15.3 Effect of Termination

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in accordance with GDPR and Austrian data protection laws. By using the Website, you consent to our collection and use of personal data as described in the Privacy Policy.

17. Modifications to the Website

We reserve the right to modify, suspend, or discontinue the Website or any part thereof at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Shiningregen.

20. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Shiningregen regarding the use of the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

21. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations under these Terms at any time without restriction.

22. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

23. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us:

Shiningregen
Lazarettgasse 14
1090 Vienna, Austria
Phone: +43 1 40400 0
Email: reply@shiningregen.world

We are committed to addressing your concerns and will respond to your inquiries in a timely manner.